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Heidi Health: a free AI scribe that drafts your visit notes

The short version:

• What it is: an ambient AI medical scribe. It records the visit, then drafts a note you review, edit, and sign.
• What it costs: there is a genuine free plan at $0 a month with unlimited transcription and a limited set of AI features. Paid Clinician, Practice, and Enterprise plans add more. The vendor hides the exact paid dollar amounts, so no paid price here is vendor-confirmed.
• The catch: the free plan limits the smarter AI features. The Practice plan is the tier built to connect to your EHR (electronic health record) so the note lands in the chart on its own.
• What to check first: ask for the paid price in writing, and ask for a signed BAA (Business Associate Agreement, a contract where the vendor promises to protect patient data) before any real patient information goes in.

See it explained

Heidi Health is an ambient AI scribe for medical visits. It has a free plan; paid plans add more AI features and connect to your EHR, and their prices are not published by the vendor.

What does Heidi Health actually do?

The job is simple to picture. You start a session, see the patient, and Heidi listens. When the visit ends, it hands you a draft note built from what was said. You read it, fix anything that is off, and sign. The point is to take the writing off your plate so you can look at the patient instead of the keyboard.

Two things make it easy to try. First, the transcription is unlimited, even on the free plan, so you are not counting minutes. Second, it comes with note templates, so the draft lands in the shape you already use. What you do with the finished note depends on your plan. On the free plan you copy and paste it into your chart. On the higher Practice plan, it is built to push straight into your EHR.

Is the free plan really free?

Yes, and that is the reason many practices try Heidi first. The free plan is $0 a month with unlimited transcription. It is a real plan, not a countdown trial that locks after a week. What you give up on the free plan is the fuller set of AI features. For a solo clinician who just wants notes drafted, that can be enough to start. For a group that wants the note to flow into the chart on its own, the paid Practice plan is the one to price.

What do the paid plans cost?

Here is where you have to be careful. Heidi does not display its paid dollar figures in plain text on its pricing page. The numbers sit behind the page's code, so a normal read of the site will not give you a clean rate. That is why we band Heidi as free tier plus paid rather than quoting a firm monthly price.

The plan structure the vendor does describe: a free plan, a paid Clinician plan for a single provider, a paid Practice plan that adds EHR integration for a group, and a custom Enterprise option for larger organizations. Some third-party reviews in 2026 report the Clinician plan at around $150 per user per month billed annually. Heidi does not publish that figure, so treat it as reported, not confirmed. Ask for the price in writing, confirm whether it is monthly or annual, and confirm which features and which EHR connection are included before you sign.

What about patient privacy?

Who is it the right call for?

How it stacks up against other scribes

Heidi's pull is the free plan. If the paid price comes back higher than you want, or your compliance lead wants a second option to weigh, it is worth pricing a few scribes side by side. Look at Freed, Suki AI, and Abridge before you commit to a paid seat. For the wider picture of which AI tools fit which job in a practice, the directory over at The Agentic AI Index lays out the categories.

Common questions