AI Help for Doctors › Compare › Freed vs Heidi Health

Freed vs Heidi Health: the ambient-scribe head-to-head for doctors

Q: Which is cheaper for a solo doctor, Freed or Heidi Health?

Heidi Health has the cheaper start because it offers a genuine free plan at $0 with unlimited transcription and limited AI features. Freed has no permanent free tier. Its paid plans start at $39 a month for its Starter plan (up to 40 notes a month), $79 a month for Core (unlimited notes), and $104 a month for Premier. Freed offers a 7-day free trial so you can test it before you pay. Confirm current pricing with each vendor.

Q: How much does Heidi Health's paid plan cost?

Heidi Health's free plan is $0. Heidi does not publish the price of its paid Clinician plan on its site. Third-party reports put that plan at around $150 per user a month. Because Heidi hides the figure, treat it as reported, not confirmed, and get the number in writing from the vendor. Heidi's Practice and Enterprise tiers are custom-priced.

Q: Can I put patient information into Freed or Heidi Health?

Only after you have a signed Business Associate Agreement in place and your compliance or IT lead has reviewed the vendor's data-handling terms. A Business Associate Agreement, or BAA, is the contract that binds a vendor to protect patient data under HIPAA, the federal patient-privacy law. Confirm the signed BAA, how the vendor stores data, and whether it trains its models on your data before any patient information reaches the tool. This is the practice's responsibility to verify.

Q: Which should a solo doctor choose?

It comes down to how you like to buy. Heidi Health lets you start free and prove the workflow at no cost. Freed gives you a clear published price you can budget tonight, starting at $39 a month, with a 7-day trial. If cost is the main worry and you want to test first, start with Heidi's free plan. If you want a set monthly price and simple unlimited notes, Freed's $79 Core plan is easy to plan around. Run the same visits through both and keep the one that fits how you work.

Straight answer: both are ambient AI scribes -- software that listens to the visit and drafts the note so you review and sign instead of type. They aim at the same buyer, the solo or small practice, but they price in opposite ways. Heidi Health has a genuine free plan, so you can start at $0 and test the workflow. Freed publishes a clear paid price you can budget tonight, from $39/mo, with a 7-day free trial. Heidi wins on a free start. Freed wins on a clear, published paid price. The rest comes down to which draft you like better on your own visits.

At a glance

	Freed	Heidi Health
What it is	Ambient AI scribe for solo and small practices	Ambient AI scribe for solo and small practices
What it does	Listens to the visit and drafts the clinical note for you to review and sign	Listens to the visit and drafts the note, with templates for different visit types
Best for	A doctor who wants a set monthly price and simple unlimited notes	A doctor who wants to start free and pay only if it earns its keep
Free option	No permanent free tier; 7-day free trial	Genuine free plan at $0, unlimited transcription, limited AI features
Paid pricing	Published: Starter $39/mo (up to 40 notes), Core $79/mo (unlimited notes), Premier $104/mo	Clinician plan reported around $150/user/mo (not published by Heidi); Practice and Enterprise custom
Pricing band	Paid, under $100/mo	Free tier plus paid
Full review	Freed review	Heidi Health review

Freed pricing is vendor-published at getfreed.ai. Heidi Health's free plan is vendor-stated; its paid Clinician price is third-party reported because Heidi does not publish it, so confirm it with the vendor. Checked 2026-08-06.

Where each one wins

Pick Heidi Health if cost is your main worry and you want to prove the workflow before you spend a dollar. The free plan gives you unlimited transcription with limited AI features, which is enough to see whether an ambient scribe fits how you work. If it does, you can move up to a paid plan. One caution: Heidi does not publish its paid Clinician price, so get that number in writing before you plan a budget around it. Reports put it around $150 a user a month, which is higher than Freed's paid plans.

Pick Freed if you want a price you can plan around tonight and simple, unlimited notes. Freed publishes its rates: $39 a month for Starter (up to 40 notes), $79 a month for Core with unlimited notes, and $104 a month for Premier. The 7-day free trial lets you test it first. There is no permanent free plan, so if you want to run a tool at $0 for a long stretch, Freed is not that tool. But for a doctor who wants a known monthly cost, the published price is easy to sign off on.

The test that settles it

Run the same run of visits through both tools for a week each. Turn on Heidi's free plan first, then Freed's 7-day trial. Judge three things: how close the draft note is to how you would have written it, how much editing each one needs before you sign, and how it feels during a real visit. Then put the prices side by side. Heidi's free plan is $0 to keep testing; Freed's Core plan is a flat $79 a month for unlimited notes. Two doctors will land on different tools, and that is fine. The point is to decide on your own visits, not on a demo. For the wider set of scribe options, see the full list of AI tools for doctors, or the quote-only heavyweights Abridge and Suki AI if you want a vendor quote to compare against these two published options.

A note on patient data

Compliance note: a visit note holds protected health information under HIPAA, the federal patient-privacy law. Before either tool touches patient data, you need a signed Business Associate Agreement (BAA) -- the contract that binds a vendor to protect that data. Confirm the signed BAA, how the vendor stores and encrypts data, and whether it trains its models on your patient data. These are checks for your own compliance or IT lead to run, not vendor claims to take at face value. This page is educational only. It is not legal, compliance, or medical advice, and we do not review, endorse, or certify any tool or vendor.

Common questions

Which is cheaper for a solo doctor, Freed or Heidi Health?

Heidi Health has the cheaper start. Its free plan is $0, with unlimited transcription and limited AI features. Freed has no permanent free tier. Its paid plans start at $39 a month for Starter (up to 40 notes), $79 a month for Core (unlimited notes), and $104 a month for Premier. Freed's 7-day free trial lets you test before you pay.

Does Freed have a free plan?

No. Freed does not have a permanent free tier. It offers a 7-day free trial, then you move to a paid plan. The published prices are $39 a month for Starter, $79 a month for Core with unlimited notes, and $104 a month for Premier.

How much does Heidi Health's paid plan cost?

Heidi's free plan is $0. Heidi does not publish the price of its paid Clinician plan. Third-party reports put it at around $150 per user a month, so treat that as reported, not vendor-confirmed, and get the number in writing. Heidi's Practice and Enterprise tiers are custom-priced.

What is an ambient AI scribe?

An ambient AI scribe is software that listens to the visit and drafts the clinical note for you. You read the draft, fix what is off, and sign it. Freed and Heidi Health are both ambient scribes. The tool writes the first version so you edit and sign instead of typing the note from scratch after hours.

Can I put patient information into Freed or Heidi Health?

Only after you have a signed Business Associate Agreement (BAA) in place and your compliance or IT lead has reviewed the vendor's data-handling terms. A BAA is the contract that binds a vendor to protect patient data under HIPAA. Confirm the signed BAA and how the vendor handles your data before any patient information reaches the tool. Verifying compliance is the practice's responsibility.

Which should a solo doctor choose?

It depends on how you like to buy. If cost is your main worry and you want to test first, start with Heidi Health's free plan. If you want a set monthly price and simple unlimited notes, Freed's $79 Core plan is easy to plan around. Run the same visits through both and keep the one that fits how you work.

Last reviewed: 2026-08-06. Nothing on this page is legal, compliance, or medical advice, or a recommendation to hire any provider. For the broader directory, see AI tools for doctors on The Agentic AI Index. Confirm every price and a signed BAA with each vendor before you buy.

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